Purplewire has moved our offices downstairs in the same building (the Loew’s Building) to Suite 305. Our new address is
Purplewire 108 W. Jefferson St., Suite 305 Syracuse, NY 13202The new space looks great. If you’re in the neighborhood, stop in and check it out!
Also, please note that our fax number has recently changed to (888) 501-4949. Our phone numbers have not changed.
The latest version of Purplewire’s popular lead distribution and tracking system — channelLEADS, the flagship component of the channelSUITE ™ product line — comes with a host of new and powerful features and a brand new interface to make the user experience simpler and more intuitive. The new version lets the user devise and tailor their own lead distribution rules and more easily manage footprints in Europe and Asia. Highlights of the new features are:
For more info, visit the channelSUITE website or talk to one of our sales engineers today, at (315) 234-0079 extension 346.
Purplewire and On Point for College are pleased to announce the launch of On Point’s new Transportation Database system.
On Point for College (OPFC) is a Syracuse-based nonprofit organization that provides first-generation college students with a support structure to help them succeed in school, from the application process through post-graduation job search. One of the services provided by On Point is transportation to and from campus for students. The rides are often provided by volunteers. The process of managing the information about requested rides that need a driver, and getting the up-to-date information to the volunteer pool, is a labor intensive process. Previously this was done using a combination of spreadsheets and manually prepared emails. Purplewire saw an opportunity to streamline the process, and volunteered to help. The development and ongoing maintenance of this system have been donated to On Point by Purplewire free of charge.
“We’re very happy that Purplewire stepped forward to help us organize our transportation process”, says OPFC Deputy Executive Director Sam Rowser. “The new database system saves our staff a lot of time, makes collaboration with the volunteers easier, and gives us new ways to view current and historical information.”
The new system is based on Purplewire’s OppTuna™ web-based customer relationship management (CRM) system. Purplewire realized that the process of managing the information about volunteers and clients (students), and the activities (rides) assigned to volunteers on behalf of the students, are very similar to existing functions of the OppTuna CRM system. From that starting point, several features were added and modified to meet the unique needs of the nonprofit organization. The resulting system includes a facility for automatically generating email updates for the volunteers, and includes a “volunteer portal” interface that allows the volunteers to access data about the current list of rides requested, sign up to provide a ride, update their contact data, and review their history of previous rides provided.
Purplewire CEO Chung-Chi Cha says “We’ve been familiar with the good work On Point does for some time now, so we’re glad to have the opportunity to apply our technical expertise to helping them fulfill their extremely worthwhile mission.”
Jay Mortensen, the Purplewire CTO, adds “It was a pleasure to work with the crew at On Point, and we’re happy with way the system turned out. This project has really opened our eyes to some of the similarities and differences between commercial and nonprofit operations. We’re now exploring the market potential for a new version of OppTuna targeted towards volunteer-centered nonprofits. There are a number of companies that produce CRM systems for nonprofits (often called Consitituent rather than Customer Relationship Management in this space), but most are geared primarily towards the fund-raising aspect of nonprofit operations. That’s an important component to be sure, but we feel we can bring something new to the table in terms of helping streamline the nonprofit organization’s processes and collaboration with volunteers, thus freeing the operational staff to direct more of its energy towards the core mission.”
Nonprofits with any ideas, suggestions, or feature requests for such a system are encouraged to contact Purplewire through the website at http://www.purplewire.com. Purplewire will soon be accepting applications for beta testers who may be eligible to receive free implementations of the new system.
For more information:
In a recent implementation of channelFUNDS at a Fortune 100 site, successful integration with the client’s ERP enables confirmation of distributor reimbursement of a co-op marketing funds claim. This allows users to access the credit memo ID issued by the ERP, and its time stamp, through the claim record in the channelFUNDS interface.
The new credit confirmation function will soon be appearing on channelSUITE’s standard feature list, offering our clients several ways of providing the valuable data to channel partners.
In this same implementation, channelSUITE was used as the master user access/privilege control center and single sign-on provider for several other legacy applications. This integration, which required minimal modifications to the legacy programs, allows the client to maintain control of all channel-facing programs and partner data from one centralized facility, and provides the internal and partner users with a portal interface to the various applications.
We all know that one of the best ways to teach is by example. LEADpiper is now ready to learn from its users by example. If something in a lead makes you think that leads with similar data all fit a certain market and should be distributed the same way, just right-click on the relevant field and show LEADpiper how to make use of it systematically with a new rule. You’ll have a whole smart distribution engine built before you know it.
Test drive our new “Live Demo”. Registration is quick and there are no strings attached — you don’t even need to give us your email address. The live demo site is loaded with some realistic looking (but fake!) data which is refreshed daily. Play around with it to get a feel for how OppTuna works.
A new set of tools are now available to turn LEADpiper instantly into a lead distribution engine for Salesforce.com users. The one-time LEADpiper-Salesforce integration is fast, easy and secure. Users can control and limit the type of Salesforce leads that are to be distributed through LEADpiper, and have new Salesforce leads ready in LEADpiper for distribution every day. The new leads can also be pre-matched for qualified sales individuals automatically, using rules that the user controls.
Purplewire, LLC is pleased to announce the launch of LEADpiper — a new, affordable, and easy to use sales lead distribution tool. LEADpiper leverages Purplewire’s extensive experience with sales channel administration, earned through years of development and successful deployments of the ChannelSUITE product line.
LEADpiper is designed to be easy to try, with no up-front cost, easy to administer and set up, easy to integrate with your lead sources, and easy to pay for, with a simple pay-as-you-go pricing model.